Digital disruption is the new norm. Countless organisations have fallen victim to cyber attacks with phishing, distributed denial of service (DDoS) and ransomware being some of the most common. According to ASD’s Annual Cyber Threat Report 2024–25, ransomware continues to be the most disruptive cybercrime threat, and ASD’s ACSC responded to 138 ransomware incidents in the 2024–25 financial year.
Over the same period, ASD’s ACSC received over 84,700 cybercrime reports, on average one every 6 minutes. While the number of reports fell 3% on the previous year, the average self-reported cost of cybercrime per business report rose 50% to $80,850.
This has left companies scrambling to find solutions with one of the more popular options being Cybersecurity-as-a-Service (CSaaS).
What is CSaaS?
CSaaS is an outsourced model of cybersecurity management.
Rather than handling it in-house where you may have limited resources and expertise, you outsource it to a third-party vendor typically on a pay as you go basis.
Some specific services include:
- An initial cybersecurity consultation
- A security essentials “health check”
- Employee education on cybersecurity awareness
- Periodic penetration testing
- Continual anti-virus updates
- Ensuring compliance with relevant laws, regulations and current industry standards, such as the Privacy Act 1988 and ISO 27001
- Business continuity planning
The services truly run the gamut, and there’s an inherent level of flexibility. This means organisations can pick and choose which ones are most critical to their operations.
A Growing Trend
Cybercrime has evolved dramatically in recent years. Not only have attacks become more common, they’ve become far more sophisticated. So much so that your average SMB simply doesn’t have the knowledge or capabilities to battle cybercrime on their own.
Adding fuel to the fire is the growing attack surface that’s stemming from an increased number of sensors, a burgeoning IoT market, cloud integration and so on. Combine this with the fact that many expert cybercriminals are now selling cybercrime-as-a-service (CaaS) tools to low level hackers for monetary gain, and you’ll see why this problem has grown exponentially.
Therefore, we’re seeing a trend where organisations are choosing to outsource their cybersecurity and utilise CSaaS.
Gartner’s July 2025 forecast reflects this, with worldwide end-user spending on security services expected to grow from US$77.1 billion in 2024 to about US$92.8 billion in 2026. With the cost and sophistication of cyber attacks rising, you can expect that even more companies will follow suit.
As you’ll soon find out, there are several reasons why this cybersecurity model is so appealing to modern businesses. Here are some of the key benefits.
Lower Costs
Perhaps the biggest advantage is simply the long-term savings. Although there are obviously fees, companies don’t have to deal with the often costly overhead expenses involved with assembling an in-house team and acquiring hardware and software.
A DIY approach can be incredibly costly and simply isn’t viable for many smaller companies with meagre IT budgets.
It’s also important to point out that investing in in-house cybersecurity is by no means a one-off type of deal. Your organisation will inevitably need to retrain your team members, make new hires, buy new hardware and software, update it and so on.
As a result, this can quickly take a toll on you financially. CSaaS is an effective alternative because it allows you to bypass many of these costs, thus reducing your financial burden.
Access to Cybersecurity Experts
Let’s face it. Not every company has a dedicated team of cybersecurity experts who are capable of thwarting advanced attacks.
SMBs in particular are often unprepared for the threats they face on a daily basis. Many simply don’t have the knowledge and security infrastructure of larger organisations.
And this often comes back to haunt them. ASD’s Annual Cyber Threat Report 2024–25 puts the average self-reported cost of cybercrime for a small business at $56,600 per report, up 14% on the previous year.
Going the CSaaS route makes sense because it gives your business direct access to experts whose sole focus is on cybersecurity and helping you overcome the myriad challenges you face.
Also keep in mind that most cybersecurity specialists are accustomed to working with a variety of infrastructures. They provide defence to companies of many different sizes across multiple industries.
Therefore, they’ve encountered a plethora of issues and scenarios that allows them to efficiently identify threats and swiftly resolve them. In turn, they’re able to help your organisation stay on the offence.
Less Stress on HR
ISC2’s 2025 Cybersecurity Workforce Study, which surveyed 16,029 cybersecurity professionals, found that 59% cited critical or significant skills needs in their teams, and 29% said they cannot afford to hire staff with the skills they need. In other words, these professionals are often scarce.
This means that assembling a team of cybersecurity experts in-house can be a tall order even if you have the resources. But when money is already tight, it can be next to impossible.
This creates some real challenges in terms of staffing and puts HR in a tricky predicament. There simply may not be enough manpower to properly manage cybersecurity.
Using CSaaS is advantageous because of the 24/7 availability. By going through a third-party vendor, you know for a fact that your organisation will have the necessary personnel to cover the workload at all times.
In turn, this alleviates much of the stress for your HR team.
Scalability
Modern businesses operate in a dynamic, fast-paced, global economy that’s constantly in flux. Therefore, an organisation’s cybersecurity needs will likely fluctuate over time.
For instance, a brand new startup with only a handful of employees and a small infrastructure would probably have a minimal attack surface. In this case, a small-scale security package should suffice.
But as they grow over time, hire more employees and build up their infrastructure, their attack surface would inevitably grow. As a result, they would need to increase their coverage and purchase a more robust plan.
The great thing about the CSaaS model is its inherent flexibility. Companies can scale up or down as needed to ensure that they’re investing the right amount of money into cybersecurity without going overboard on superfluous features.
Freedom to Focus on Core Operations
Finally, this is an appealing option for the simple fact that it frees up a lot of your time. With cybersecurity incidents becoming more pervasive, it can require a substantial amount of effort to keep up with everything.
Whether it’s analysing network traffic, doing log management or performing system updates, the whole process can be very time-consuming. When done in-house, this can take away from the time that you would normally devote to your core operations.
This of course can lead to decreased productivity, a diminished customer experience and so on. None of which are good.
The beautiful thing about CSaaS is that a vendor will take care of nearly all aspects of cybersecurity for you. It’s very hands off. In turn, this allows you to focus on what’s really important – growing your business and improving your bottom line.
All the while you can proceed with confidence knowing that your organisation’s cybersecurity is in good hands.
Choosing a CSaaS Provider
At this point, we’ve established what CSaaS is and that it’s a popular model for many companies. We’ve also touched on some of the key benefits associated with it. This brings us to one important question.
How do you choose a CSaaS provider?
More specifically, what criteria should you focus on when exploring your options to ensure that a vendor is the right fit for your organisation and is capable of keeping you safe?
Here are some things to keep in mind when considering a provider:
Experience
- How long have they been in business?
- Have they worked with companies of similar size?
- Have they worked with companies in your industry?
- What’s their success rate?
Policies and Procedures
- What type of approach do they take?
- What’s their methodology?
- Are they transparent about their practices?
- Do they use a cyber security by design framework?
Services
- Do they offer services that your company needs?
- Do they utilise the cutting-edge tools that are necessary to keep up with sophisticated hackers?
- Can you scale up or down as needed?
- Do they offer a level of customisability that you’re seeking?
Cost
- Is it economically feasible for your company?
- What’s their fee structure like?
References
- Can you find multiple unbiased testimonials verifying their claims?
- Have they ever been featured on authoritative websites, publications or blogs?
- Are they viewed as influencers?
Keeping Your Company Safe
Gartner forecasts that worldwide end-user spending on information security will reach US$213 billion in 2025, up from US$193 billion in 2024, and about US$240 billion in 2026.
This shows just how big of a priority it has become.
Cybersecurity is simply not an area you want to skimp on given the current climate that modern businesses are operating in. Investing in cybersecurity isn’t an option, it’s a necessity.
A trend we’re seeing lately is organisations outsourcing their cybersecurity management via CSaaS. While it does come at a cost, it often pales in comparison to what a company will spend by doing it in-house. Not to mention the costs that can stem from a cyber attack or data breach.
CSaaS also offers numerous benefits that can’t typically be achieved through a conventional approach. Therefore, it’s definitely something for your organisation to consider moving forward.
How can StickmanCyber help?
Our Cybersecurity & Compliance Services allow you to focus on your business while your cybersecurity requirements are managed by us as your trusted cyber security service partner. You can start with the services you need today and scale as you grow.
Image credits: in-post image 1, Developer Photos / Pexels; in-post image 2, jarmoluk / Pixabay.
Frequently asked questions
What is the difference between CSaaS and a managed security service provider (MSSP)?
The terms overlap, and many providers offer both. A managed security service provider (MSSP) traditionally focuses on running and monitoring security tools for you, such as 24/7 security operations centre (SOC) monitoring. CSaaS usually describes a broader subscription that can also include advisory, testing, awareness training and compliance support, so you can combine the services you need.
Is cybersecurity as a service suitable for small businesses?
Yes. CSaaS gives small businesses access to specialist skills without building an in-house team. ASD’s Annual Cyber Threat Report 2024–25 says Australian small businesses should use strong multi-factor authentication, keep software updated, be alert for phishing and scams, and regularly back up important data. A provider can help put these basics in place and keep them running.
If we outsource cybersecurity, are we still responsible for it?
Yes. Outsourcing transfers the work, not the accountability. Under the Privacy Act 1988, Australian Privacy Principle 11 requires organisations to take reasonable steps to protect the personal information they hold. APRA CPS 234 also requires regulated entities to assess the information security capability of third parties that manage their information assets. Choose a provider whose controls you can verify.
How is cybersecurity as a service usually priced?
Most CSaaS providers charge a recurring subscription, often monthly or annually, based on the services you choose and the size of your environment, such as the number of users, devices or sites. Some services, like penetration testing, may be priced per engagement. Ask each provider exactly what is included, including response times and reporting, so you can compare like for like.
What is the difference between CSaaS and cybercrime-as-a-service?
They are opposites. CSaaS is a legitimate service that protects organisations, while cybercrime-as-a-service is a criminal model in which attackers sell or rent tools and services, such as ransomware or malware, to other criminals. ASD’s Annual Cyber Threat Report 2024–25 notes that it lets cybercriminals specialise in parts of the criminal ecosystem, and that malware sold this way attracts criminals with limited technical skills.
Can a CSaaS provider help with the Essential Eight?
Yes. A provider can assess your current Essential Eight maturity, help you choose a target maturity level suited to your environment and implement the controls needed to reach it. ASD says there is no requirement to have an Essential Eight implementation independently certified, unless a government directive, regulator or contract requires an independent assessment.
